Refund Policy
 
1. Introduction
 
1.1. Where the context permits, terms defined in the Terms [www.readandspell.com/terms] have the same meaning here.
 
1.2. We understand that from time to time you may wish to cancel a Licence in respect of software downloaded from the TTRS Site.
 
1.3. We have created this 10-day refunds policy to enable you to cancel a Licence in respect of software downloaded from the TTRS Site, in appropriate circumstances.
 
1.4. This refunds policy applies irrespective of your geographical location.
 
1.5. This policy does not affect your statutory rights (such as your rights under the Consumer Protection (Distance Selling) Regulations 2000) (UK) to the extent applicable.
 
1.6. We do not store credit card details nor do we share customer banking details with any third parties or share any of your other information otherwise than as set out in our Privacy Policy [www.readandspell.com/privacy].
 
 
2. Refunds of Fees in respect of Licence of software
 
2.1. We will send you a refund for the full Fee for a TTRS Home Licence, provided you comply with the following requirements:
 
2.1.1. you notify us that you wish to cancel the Licence within 10 days of the date of issue of the Licence by us in accordance with the Terms;
 
2.1.2. you have ceased all activities authorised by the Licence; and
 
2.2. We will usually refund any money received from you using the same method originally used by you to pay for your purchase.
 
2.3. Home Licence – If you wish to cancel the Licence, you can do so by notifying us of that within 10 days from the date of the issue of the Licence by us in accordance with the Terms, and we will process the refund due to you as soon as possible and, in any event, within 30 days of the day we receive notice of your intention to cancel the Licence.  After 10 days we will not issue a refund.
 
2.4. Education licence / other – a free trial of the course will be available.
 
3. Improper cancellations
 
3.1   Where you cancel a Licence in contravention of this refunds policy (and where you do not have any other legal right to cancel a Licence or obtain a refund, as applicable), we will not refund the Fees in respect of a Licence.
 
4. Our details
 
4.1.   The full name of our company is Touch-Type Read and Spell Ltd.
 
4.2.   We are registered in England & Wales under registration number 02944581.
 
4.3.   Our registered address is Chislehurst Business Centre, 1 Bromley Lane, Chislehurst, Kent  BR7 6LH United Kingdom
 
4.4.   Our VAT number is GB85823997745    You can contact us by email to support@readandspell.com